Any refused or non-deliverable packages will be canceled upon receipt and will be subject to a return shipping fee by the carrier. This fee will be deducted from the refund amount for the products. Original shipping is non-refundable.
We do not make physical or digital (class, programs, consultations, retreats) product exchanges or issue store credits.
We do not accept returns or issue refunds for physical or digital (class, programs, consultations, retreats) products. If a product is damaged – please see our Shipping Policy.
We suggest that you always store your herbs in a safe, cool, dry environment.
We will not be responsible for any loss or damage of the parcel on or within the premises after delivery.